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Systems Engineer, Junior

ENERGY FOR WHAT'S AHEAD
Are you looking to make a difference in your career? We're working on smarter grids, cleaner energy and tools to help people manage energy more efficiently.
About Information Technology
The role of IT goes beyond the traditional Information Technology "service provider." Many of the innovative ideas and projects that shape the company's future and move SCE forward are dependent on technology. IT employees are at the heart of these projects, collaborating, designing and executing technology solutions that are transforming our industry.
Position Overview
The resource is responsible for supporting NERC regulated infrastructure, including related components, and applications for Power System Controls (PSC) environment to ensure availability, reliability, and security, with a focus on generation applications and hardware. The infrastructure includes HP and Dell server and workstation, and other appliances hardware, virtualization technologies, server and workstation OSes (Linux Redhat/ SUSE, Win2008/ 2012/ 2016/ Win7/ Win10), supporting components/applications, and a variety of applications. The specialist/engineer performs a variety of tasks including (but not limited to) hardware and software evaluation, infrastructure monitoring, troubleshooting, and maintenance (i.e., OS/ Firmware/ Software installs/upgrades/patches), incident management, change management, problem management, and compliance. The resource participates in on-call duties and participating supporting complex technical solutions.
Typical Responsibilities
Monitor, support, and maintain a large, complex, and NERC regulated compute infrastructure per predefined standards and guidelines, industry best practice, including install, configure, and update/patch OS and OS patches.
Troubleshoot compute infrastructure (servers, workstations, and appliances) and application issues.
Assist in creating, reviewing and modifying operational processes and procedures documentation.
Working with business clients and IT partners to maximize the value of the PSC managed applications.
Ensuring maintenance and support activities are in compliance with NERC CIP.
Support compliance and audit activities.
Supporting mission critical applications, including after-hours and tier-2 support.
Troubleshoot, maintain, and support Cyber tools/ applications.
Performing other duties and responsibilities as assigned.
Minimum Qualifications
Bachelor's Degree in Computer Science, Engineering, Computer Information Systems, or similar technical major/field.
Three (3) or more years of experience maintaining and supporting enterprise software systems and applications.
Two (2) or more years of experience supporting server and workstation OSes (Linux Redhat/ SUSE, Win2008/ 2012/ 2016/ Win7/ Win10).
Able to travel throughout SCE's service territory to perform maintenance tasks as needed.
Available for on-call duties including scheduled and unscheduled evening and weekend work.
Experience performing patch management, regression testing, functional testing and configuration and release management of enterprise or other complex applications.
Experience ensuring system improvements are successfully implemented.
Experience providing continuity with other IT teams and the vendor to ensure coordinated maintenance, support and compliance for applications.
Experience working with vendors and managing all escalated system issues to proper closure.
Experience participating in mitigation efforts to maintain the high availability requirement of the applications.
Ability to integrate work across relevant areas, develop the business and services to enhance customer satisfaction and productivity, manage risks appropriately, manage information, and provide exceptional service to internal and external customers.
Effective, decision making, results delivery, team building, and the ability to stay current with relevant technology and innovation.
Desired Qualifications
NERC/CIP experience
Familiar with supporting Password Vault, PKI, Splunk, and security vulnerability scanning tool.
Microsoft Systems Engineer (MCSE/ MCSA), VMWare, Citrix and/or ITIL Foundation certifications.
Comments
Candidates for this position must be legally authorized to work directly as employees for any employer in the United States without visa sponsorship.
Relocation does not apply to this position.
This position will require on call/after hour support.
This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation. Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.
Southern California Edison, an Edison International (NYSE:EIX) company, serves a population of approximately 15 million via 5 million customer accounts in a 50,000-square-mile service area within Central, Coastal and Southern California. Join the utility leader that is safely delivering reliable, affordable electricity to our customers for over 125 years.
SCE is a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.
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